Introduction

Welcome to UPAL MART, your trusted destination for Men’s Fashion, Women’s Fashion, Kids Fashion, Jewellery, Books, and UPAL CRAFTS, located at Baripada Block Chaka, Palabani, Baripada, Odisha, 757001 (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and protection of your data when you interact with our website, mobile application, or any of our services (collectively referred to as the “Services”).

By accessing or using our Services, you consent to the practices described in this Privacy Policy. Please take a moment to review this policy to understand how we handle your personal information.

Information We Collect

We may collect various types of information, including:

 Personal Information:

  • Name
  • Contact information (email address, phone number, postal address)
  • Payment information (credit/debit card details)
  • User account details (username and password)

 Non-Personal Information:

  • Device information (IP address, browser type, device type)
  • Usage data (pages visited, products viewed, interactions with our website)
  • Cookies and similar technologies (for more details, see our Cookie Policy)

How We Use Your Information

We use your information for the following purposes:

Providing Services:

  • Processing and fulfilling your orders
  • Managing your user account
  • Sending order updates and notifications

 Communication:

  • Sending promotional offers, newsletters, and marketing communications (you can opt out at any time)
  • Responding to your inquiries and providing customer support

Analytics and Personalization:

  • Analyzing website usage to improve our Services
  • Personalizing your shopping experience based on your preferences

Legal Compliance:

  • Complying with legal obligations and regulatory requirements

How We Protect Your Information

We take security seriously and implement various measures to protect your information:

 Encryption:

  • We use industry-standard encryption protocols to secure data during transmission.

 Access Control:

  • Access to your personal information is restricted to authorized personnel only.

Data Retention:

  • We retain your data only for as long as necessary for the purposes outlined in this policy.

Sharing Your Information

We may share your information with third parties in the following circumstances:

Service Providers:

  • We may share your data with service providers who assist us in delivering our Services, such as payment processors and shipping companies.

 Legal Compliance:

  • We may disclose information if required by law, legal processes, or government authorities.

Your Choices

 Opt-Out:

  • You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in the emails or contacting us directly.

 Access and Update:

  • You can access and update your personal information by logging into your user account.

Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with their information, please contact us, and we will take appropriate steps to remove that information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. We will notify you of any significant updates by posting a prominent notice on our website or sending you an email.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at Baripada Block Chaka, Palabani, Baripada, Odisha, 757001.

Thank you for trusting UPAL MART. We are committed to protecting your privacy and providing you with an enjoyable shopping experience.